Our Frequently asked questions.
The concept
We use AI technology to create bespoke, unique digital artworks. The vibrant colors and captivating designs exude elegance, making these artworks the perfect addition to your home, office, or even as a unique gift for a special someone.
Purchase options?
We have two options available. Option 1 is to purchase a downloadable image, these sent directly to your email address as a ready to print pdf file as many times as you would like. Or Option 2 is to choose our high quality photo prints, these will be posted directly to your chosen address ready to be placed in your living room, office, bedroom or passed as a gift to someone special.
Products explained?
If you choose option 1 we will send you a high quality pdf file of your chosen poster. See the instant downloads section below.
Option 2 we will print the chosen posters on high quality Semi-gloss photo paper, this gives us a very high photo quality print which is perfect for adding straight to the frame.
What is the baby sensory pack?
We designed the baby sensory pack with our new born son in mind. The bold black and white pattern cards are designed to stimulate and develop the new born's optic nerves. This encouraging the new born to focus on the patterns which helps to train the vision, teaching the eye muscles and brain to coordinate and function properly.
These picture card packs contain 20 high quality patterns in a complete set.
Costs?
Our prices vary depending on the product you choose, it also depends on the number of items you have purchased.
We always show the cost of the print on the product page plus the different cost for product type and product size.
Total cost will be then shown in the basket and prior to checkout. This is all for free, you do not have to buy at this stage, only once the check out has been completed will the payment be taken.
You can also save your posters/basket for later and return back to buy it if you made up your mind.
Placing an order?
Ordering your artwork is simple. Please follow these steps:
- Step 1, Choose which Artwork you would like to purchase.
- Step 2, once you are happy with the artwork, choose the product type (print or pdf file) and which size.
- Step 3, click on "Cart icon". This will take you to the checkout page to complete your shipping details.
- Step 4, click on one of the payment methods below to pay and submit the order for processing.
- All done! We’ll send you an order summary page when the payment processor confirms your payment.
Print Sizes
Our prints are available in 2 sizes.
A3 Size which is 11.69x16.54inches, 297x420mm, 29.7x42com
A4 size which is 8.27x11.69inches, 210x297mm, 21x29.7cm
We use Photo paper plus - semi gloss photo paper - 260g/m2.
Maxi Poster size which is 24x36inches, 610x910mm, 61x91cm.
Our Digital Images (instant downloads)
For the instant downloadable pdf files we also 2 standard sizes as below:
A3 Size which is 11.69x16.54inches, 297x420mm, 29.7x42com
A4 size which is 8.27x11.69inches, 210x297mm, 21x29.7cm
You can download your image file instantly after payment.
Can I download the posters and print myself?
Yes you can! We offer our Posters as downloadable files which you will get instant access to as soon as you complete your order. You could then print your posters at a local print shop or upload it to an online printing service.
Can I save my "Cart" contents for later?
Yes! If you want to save your Posters and come back later you can. Type your email when viewing the cart and we’ll send you a link to your images which you can use any time to access your saved posters.
Do you ship to my Country?
We ship all poster prints worldwide, shipping costs may vary depending on location. Or alternatively if you choose to purchase the digitial download file, your poster will be instantly available for download once your payment is cleared.
How long does shipping take?
We need 2 business days to process your order. Once your order is processed, we dispatch your print to a shipping service and send you an email with a shipment tracking code. Shipping times may differ depending on couriers and destination, here's our best effort estimate of how long it takes:
Standard Shipping
- US and Canada: All types of prints take 7-16 working days.
- Europe: All types of prints are delivered in 7-14 working days.
- UK: All types of prints take 7-14 working days.
- Australia: All types of prints take 9-14 working days.
- Rest of the world: All types of prints take 10-20 working days.
If you need your print sooner, consider buying the downloadable files and print the size you like at a local print shop.
How much does shipping cost:
We have a standard shipping to US, Canada, Australia and Europe. There may be an additional fee for the rest of the world but this will always been displayed at the checkout prior to purchase.
Express shipping is extra. You can upgrade your shipping at checkout. If you are tight on time please send us a request using our contact us page and we'll do our best to accommodate your needs.
Do we offer express shipping?
Yes, you can add express shipping at checkout. Express shipping prices varies depending on the shipping country; head over to the shipping method section at checkout to find out how much it costs. Please get in touch if you need help with that at picturecards2go@gmail.com.
Can I track my delivery?
Yes. We’ll send you a tracking code as soon as we’re done processing your order. If you haven’t received your tracking code, please check your Spam or Junk folder. If you still can not find it, please get in touch at picturecards2go@gmail.com.
How are the posters packaged?
All our prints are shipped well-protected to make sure they get to you in excellent quality. Prints are shipped in Rigid Stay Flat Mailers: These protect the valuable art prints. All have an self-adhesive seal which will ensure contents stay secure while in transit
If how ever you do receive a damaged package please get in touch right away at picturecards2go@gmail.com and we'll make things right. Also note that we do not include any receipts or mentions of prices or promotions in our packages, we only include your customized prints!
Are the prints framed?
Currently we do not offer framed prints on our website. But please get in touch and we may be able to help with your request at Contact us
How can I find a frame for the print?
Our print sizes are standard internationally. You should be able to find frames for these sizes in online stores like Amazon and IKEA.
I’m sending the print as a present, could you exclude the invoice from the package?
We do not include any invoicing details in the package, we only ship your poster prints.
Do you offer discount codes?
Yes discount codes can be applied when checking out of the cart. Final costs will be shown prior to payment.
I want to send a printed poster as a gift, can you remove the receipt?
We only include your print in the package, we do not include receipts.
Do you print on Canvas?
Currently we do not offer prints on Canvas. But if you choose the Downloadable option this file can then be passed to your local printshop.
Do you offer commissions?
Yes we do offer commissions, please use the link below to send a request:
What is your Returns Policy?
You can find our Returns Policy on this page.